Hotels need to use AI to control labor costs - Because hospitality is a people-centric industry, AI can optimize staffing and enhance the guest experience.

Jun 12, 2024 • Hospitality

The secret to summertime success on your hotel’s website - As summer approaches, prepare your direct channel campaigns to maximize opportunities during the busy season ahead.

Jun 12, 2024 • Hospitality

Majority of LGBTQ+ travelers experience discrimination while traveling - Booking.com’s latest LGBTQ+ travel research reveals that travelers continue to face significant challenges.

Jun 12, 2024 • Hospitality

Airlines' attempt to cut out the middleman backfires - When AA recently backtracked on its plans to steer customers away from agents, the American Society of Travel Advisors cheered.

Jun 11, 2024 • Hospitality

How do CEOs view the future of hospitality? - The hospitality industry is at a crossroads, driven by rapid technological advances, changing consumer preferences and global challenges.

Jun 11, 2024 • Hospitality

citizenM launches open call for its first Founders First program - New initiative celebrates and empowers small business owners in underrepresented communities by offering inclusive programs and co-working benefits for all.

Jun 11, 2024 • Hospitality

In the early days of AI, Expedia seems well positioned - For years, it has used various forms of AI in applications such as fraud prevention and search result sorting, among others.

Jun 10, 2024 • Hospitality

The Access Hotel Group acquires SHR - The acquisition gives the company a North American presence, advancing its goal to become a leading global provider of hotel solutions.

Jun 10, 2024 • Hospitality