When AI books the trip for you - Travel companies prepare for a world where artificial intelligence, not humans, becomes the primary customer.

Sep 9, 2025 • Hospitality

Booking.com pressed to act as fake listings rise - UK consumer watchdog says 1 in 10 users report fraud attempts and is urging Ofcom to step in.

Sep 9, 2025 • Hospitality

Beyond the room: how cross-selling reshapes the hotel stay - Why timely, tailored offers are becoming as important as the booking itself.

Sep 3, 2025 • Hospitality

Disney and the shrinking American middle class - What disney’s evolution reveals about shifting consumer economics for hotels.

Sep 2, 2025 • Hospitality

AI takes the driver’s seat in travel pricing and service - How airlines, hotels and rental car companies are testing the limits of automation — and consumer trust.

Sep 2, 2025 • Hospitality

National Guard presence dampens Washington tourism - Security fears and political rhetoric weigh on visitor numbers and hotel revenues.

Sep 2, 2025 • Hospitality

The return of package holidays - How uncertainty and disruption pushed travellers back to bundled trips.

Sep 2, 2025 • Hospitality

Deepfakes are the new front desk scam - AI-powered impersonation is turning hotel staff into the weakest link in cybersecurity.

Aug 25, 2025 • Hospitality