HSMAI Europe launches sustainability guide for hotels - Developed by senior industry leaders, the free-to-download e-book outlines a step-by-step action plan for hotels to implement sustainable initiatives.

Nov 30, 2023 • Hospitality

The evolving landscape of hotel reviews - The hospitality industry is witnessing a transformative era in how reviews and guest feedback shape its dynamics.

Nov 30, 2023 • Hospitality

There's money in hotel parking - Parking fees are an additional revenue source for hotels, particularly those in urban locations that may not own garages and for those offering valet services.

Nov 29, 2023 • Hospitality

New Mews Kiosk cuts check-in time by a third - Guests can check-in early, purchase upsells and cut their own room key using the intuitive, streamlined kiosk.

Nov 29, 2023 • Hospitality

The wholehearted traveler - Travelers in 2024 are seeking purpose, meaning, impact, and connection through travel - as a result, they are more open to experiential travel.

Nov 29, 2023 • Hospitality

How to reshape loyalty for a new travel landscape - McKinsey research finds that experience - far more than tangible, “earn and burn” benefits - is what wins customers’ loyalty.

Nov 29, 2023 • Hospitality

Employee experience: Why it's a critical part of tech planning - With the right technology, hotels can empower and support their team members, synchronizing the guest experience with the employee experience at the same time.

Nov 29, 2023 • Hospitality

The rise of remote-work weddings - A growing number of wedding guests are bringing a new kind of plus-one to the festivities: their remote jobs.

Nov 28, 2023 • Hospitality