AI isn't ready for trip-planning just yet, says Booking.com - They have a terrible habit of hallucinating or giving wrong answers, the company's CEO Glenn Fogel noted in a recent interview.

Nov 16, 2023 • Hospitality

Airbnb, Booking, Expedia to share short-term rental data with UK government - The platforms will share aggregated and anonymized information on the number of guests and nights booked.

Nov 16, 2023 • Hospitality

OpenTable's biggest dining trends in 2023 - OpenTable insights from the year compared to 2022 reveal shifts in diner behaviors and cravings.

Nov 16, 2023 • Hospitality

How to enhance guest loyalty through personalized experiences - The hospitality industry thrives on providing customers with experiences designed around their preferences.

Nov 16, 2023 • Hospitality

Marriott shares near-term outlook, long-term optimism - The company predicts global RevPAR for full-year 2024 to be up in year-on-year terms by 14% and internationally by 31% or 32%.

Nov 16, 2023 • Hospitality

Innovative direct hotel booking perks - Gone are the days when free Wi-Fi access sufficed to entice users to hit that booking button on the hotel’s website.

Nov 16, 2023 • Hospitality

IDeaS' hotel technology predictions for 2024 - Gathering insight from industry leaders around the world, the revenue management specialist prognosticates on what may be in store for 2024.

Nov 15, 2023 • Hospitality

Airbnb acquires AI startup launched by Siri co-founder - Airbnb has made its first acquisition as a public company to accelerate some of it’s AI projects.

Nov 15, 2023 • Hospitality