U.S. hotel guest satisfaction scores up - Hotel management companies have started making serious investments in renovations, maintenance and staffing.

Sep 13, 2023 • Hospitality

Website URL customization in the hospitality industry - URL customization involves choosing a preferred version of your website’s URL structure and ensuring that all other variations redirect to it.

Sep 13, 2023 • Hospitality

Hilton to install Tesla EV chargers at 2,000 hotels - The company announced a new agreement with Tesla to install up to 20,000 charging points at 2,000 hotels across the US, Canada and Mexico.

Sep 12, 2023 • Hospitality

Price-Sensitive consumers 'trade down' on hotels - There are indications that leisure travelers are starting to cut back on their vacation expenditures due to the surge in hotel rates.

Sep 12, 2023 • Hospitality

Cyberattack shuts down IT systems at MGM Las Vegas - Several major hotels in Las Vegas, including the Bellagio, were left with faulty door locks and inoperable slot machines.

Sep 12, 2023 • Hospitality

AI adoption sparks enthusiasm in hotel industry - Marriott plans to increase social media posting from a couple of times a day into the double digits with the help of AI.

Sep 12, 2023 • Hospitality

Booking.com calms hotels over delayed payments - The technical glitch that affected payments to hotel partners has been resolved, and the OTA is working to process remaining transactions.

Sep 7, 2023 • Hospitality

Expedia completes another round of layoffs - These changes to its org will ready the OTA to ‘build the world’s most loved AI powered travel apps,’ the OTA says.

Sep 7, 2023 • Hospitality