Why Expedia’s One Key reward program is bad news for hospitality - Loyalty programs will help the OTAs increase repeat business and market share at the expense of the hotel direct channel.

Jul 12, 2023 • Hospitality

How hotels can drive greater customer lifetime value - Customer lifetime value calculations answer the question how much money you should spend to acquire customers.

Jul 12, 2023 • Hospitality

Mastering revenue management even with a reduced workforce - For better or worse, the “doing more with less” mantra has become a core skill set of today’s revenue managers.

Jul 12, 2023 • Hospitality

Amazon partners with Priceline for Prime Day - Amazon.com is partnering with Priceline for Prime Day, the first time an online travel agency has participated in the shopping event.

Jul 11, 2023 • Hospitality

TUI expands hotel-only booking to UK and Ireland - The hotels-only booking platform provides a first look at a platform modernization expected to be rolled out over the next couple of months.

Jul 11, 2023 • Hospitality

The future of the “great resignation” - The latest U.S. jobs data suggest that workers may be losing some of the leverage they gained during the pandemic.

Jul 11, 2023 • Hospitality

HyperGuest raises $23M to enhance hospitality tech platform - The company plans to further expand its global footprint, invest in product development and enhance its technology infrastructure.

Jul 11, 2023 • Hospitality

Hotel revenue managers' reliance on automation increases - “Old-school philosophy” still leads to uncertainties creeping in whenever the automation system doesn’t yield optimal results.

Jul 11, 2023 • Hospitality