Hospitality tech investment surpasses $1 billion milestone - Investor focus shifts toward core systems and AI platforms shaping the modern hotel tech stack.

Apr 15, 2026 • Hospitality

Amex GBT embeds AI-driven travel into everyday workflows - Egencia’s next-gen platform signals a shift toward automated, in-flow corporate travel and expense management.

Apr 15, 2026 • Hospitality

The AI trust gap reshaping hotel distribution - Guests use AI to discover trips, but still rely on trusted brands and platforms when it comes to booking hotels.

Apr 15, 2026 • Hospitality

Hybrid service becomes the new standard in travel - AI-driven automation and human support are converging to redefine customer experience and service delivery.

Apr 15, 2026 • Hospitality

Booking.com breach reveals communication gaps - Ongoing silence on the number of affected users fuels uncertainty and raises broader trust concerns among customers.

Apr 14, 2026 • Hospitality

Stability is no longer the plan - Hotel operators must shift from predictable performance to agile, resilience-driven strategies.

Apr 14, 2026 • Hospitality

Hotel loyalty shifts toward AI-driven personalization - Individual guest perks begin to replace standard tiers, reshaping loyalty strategy and guest expectations.

Apr 14, 2026 • Hospitality

FIFA hotel room cancellations raise questions ahead of World Cup - Unexplained reductions in reserved inventory create uncertainty for host cities and hotel markets.

Apr 14, 2026 • Hospitality