Hyatt faces lawsuit over 'junk fee' practice - A traveler advocacy organization accuses the firm of using an 'illegal' method of falsely advertising prices.

Aug 23, 2023 • Hospitality

Hoteliers strategize to address downward pressure - Some are leaning on maintaining rates while others choose a more aggressive pricing strategy or focus on generating an optimal mix of business.

Aug 23, 2023 • Hospitality

How to stay on top of your guest feedback - Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.

Aug 23, 2023 • Hospitality

Leisure travelers becoming more price sensitive - As hotels increased their rates, they increased the expectations guests have for their stays.

Aug 22, 2023 • Hospitality

Mild recession to have limited effect on hotels - Rate expected to be main driver of revenue until occupancy growth returns in 2024.

Aug 22, 2023 • Hospitality

July U.S. hotel rates rise, occupancy slips again - July reflected continued improvement in business and group travel, according to STR.

Aug 22, 2023 • Hospitality

Hoteliers weigh strength of leisure, business demand in budgeting for 2024 - Hotels also must address business travel demand that never returned to 2019 levels.

Aug 22, 2023 • Hospitality

Five benefits of AI in hotel revenue management - AI powered revenue management systems offer hotels the ability to make data-driven decisions with unprecedented speed and precision.

Aug 22, 2023 • Hospitality