Google’s new commerce engine will enable bookings directly inside AI search - The company’s shift to AI Mode is set to transform how travelers search online — replacing static link lists with interactive, conversational answers.

Jul 18, 2025 • Hospitality

DirectBooker aims to give hotels a direct line into ChatGPT - Backed by ex-Google Travel and Tripadvisor leaders, DirectBooker bets on large language models like ChatGPT to drive cheaper, smarter direct bookings — and challenge OTA dominance in the AI era.

Jul 18, 2025 • Hospitality

Short-term rentals reshaping Europe’s tourism landscape - As hotel growth stalls, short-term rentals are reshaping tourism—tightening housing markets and straining local resources across Europe.

Jul 17, 2025 • Hospitality

Booking.com to cut 1,000 jobs in global restructuring - Despite record profits, company targets bureaucracy and management layers — Amsterdam hit hardest by layoffs.

Jul 17, 2025 • Hospitality

American Express Travel ends vacation packages after 20 years - In a move to streamline bookings and boost card member benefits, Amex drops flight and hotel bundles powered by Expedia.

Jul 17, 2025 • Hospitality

ChatGPT enters the checkout lane - With in-chat checkout and affiliate fees on the horizon, OpenAI moves to monetize free users and reshape how we search—and shop—online.

Jul 17, 2025 • Hospitality

Google’s EU travel talks stall - Two days of negotiations between Google, the EU, and travel players end without agreement—leaving hotels and OTAs in limbo as the Digital Markets Act deadline looms.

Jul 16, 2025 • Hospitality

What’s behind the rise in hotel guest satisfaction - From smart TVs to better beds, targeted investments are turning higher rates into higher perceived value across all hotel segments.

Jul 16, 2025 • Hospitality