Shiji enhances ReviewPro's AI responses - New tools help hotels scale guest review replies with brand-consistent, time-saving AI drafts.
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Triptease unveils smarter website personalization - Triptease Messages helps hoteliers replace fragmented tactics with unified, high-impact personalization strategies that meet rising guest expectations.
Jul 3, 2025 • Hospitality
Airbnb trials 'Reserve Now, Pay Later' - New feature lets eligible guests in the U.S. and Canada book without upfront payment, aiming to ease affordability concerns.
Jul 3, 2025 • Hospitality
Inside Agoda's DIY tech strategy - The company prioritises a self-built, open-source-first, on-premise tech model to avoid cloud vendor lock-in and maintain agility.
Jul 3, 2025 • Hospitality
How Google’s AI is rewriting the rules of hotel discovery - AI-driven travel predictions are replacing traditional search—hotels that fail to adapt risk losing visibility and bookings.
Jul 2, 2025 • Hospitality
Hotels are staffing robots—and guests are freaking out - Hotels are turning to humanoid robots, with guests either loving or hating the creepy, human-like experience.
Jul 2, 2025 • Hospitality
Expedia’s vision for AI with purpose - Chief Product Officer Shilpa Ranganathan champions intuitive, empathetic design to turn complex journeys into seamless experiences.
Jul 2, 2025 • Hospitality
Gen Z’s hotel hunt: No map, just moves - How younger travelers are redefining hotel discovery through peer content, platform-hopping, and a new standard of trust.
Jul 2, 2025 • Hospitality
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