U.S. hotel industry sees modest gains in February 2025 - Top markets outperform as national occupancy and revenue inch upward, with Tampa leading the pack.

Mar 24, 2025 • Hospitality

Booking.com and OpenAI personalize travel at scale - By combining its data with OpenAI’s LLMs, Booking.com enables smarter search, quicker support, and intent-driven travel.

Mar 24, 2025 • Hospitality

The new path to hotel profitability - Why Net Revenue Growth is Replacing Net Unit Growth as the hospitality industry’s top priority.

Mar 21, 2025 • Hospitality

EU accuses Google of favoring its own travel services - Commission cites violations of Digital Markets Act in search and app store practices; Google defends its approach.

Mar 21, 2025 • Hospitality

Amex GBT Preferred: Sharp decline in hotel participation - Number of partner properties drops from 60,000 to 34,000 in one year, signaling a strategic shift or supplier pullback.

Mar 21, 2025 • Hospitality

Accor’s loyalty program surpasses 100 million members - Experiential rewards, sustainability initiatives, and direct bookings fuel growth - but challenges remain in catching industry giants Marriott and Hilton.

Mar 21, 2025 • Hospitality

Boosting hotel revenue through personalization - New Amadeus research reveals guests will pay more for tailored experiences and tech-enhanced stays.

Mar 21, 2025 • Hospitality

Hospitality 2025: Rethinking labor in the age of AI - How technology, flexibility, and the human touch are shaping the future of hotel workforces.

Mar 21, 2025 • Hospitality