The hotel guest experience of the future - The key to creating the guest experience of the future is to consistently deliver on expectations at every touchpoint of their journey with you.

Dec 5, 2024 • Hospitality

Loyalty program partnerships are gaining popularity - Coalition loyalty programs can help brands reach new markets, cross-promote and increase brand awareness. But implementation can be challenging.

Dec 5, 2024 • Hospitality

How Marriott is redefining loyalty and personalization - Chief customer officer Peggy Roe on how the loyalty program touches every part of the Marriott experience.

Dec 4, 2024 • Hospitality

The AI dreams of Booking.com - AI may transform the industry, but it is unlikely to completely replace human travel advisors as long as travelers value human expertise and relationships.

Dec 4, 2024 • Hospitality

Drive your hotel's success with a dynamic pricing intelligence - Rate intelligence is increasingly important for today's hoteliers to compete in a busy marketplace.

Dec 3, 2024 • Hospitality

Hospitality trends 2025 - The EHL Insights Report: Hospitality Outlook 2025 takes an expert look at five key trends shaping the future of the hospitality industry.

Dec 3, 2024 • Hospitality

Sustainability: Can you deliver what you promise? - Don’t let marketing or sales drive the sustainability narrative; they may prioritize appeal over accuracy.

Dec 3, 2024 • Hospitality

Booking.com launches AI-powered tool for hoteliers - The AI Tech Stack Advisor tool offers tailored hotel assessments, recommending technology solutions to enhance business performance.

Dec 2, 2024 • Hospitality