ChatGPT becomes a shopping platform - OpenAI pushes into e-commerce with instant checkout and a new merchant protocol.

Oct 1, 2025 • Hospitality

ChatGPT Pulse shifts AI from reactive to proactive - A new OpenAI feature shows how AI could start anticipating needs — and hotels may want to pay attention.

Sep 30, 2025 • Hospitality

Bleisure travel at a crossroads - Once a pandemic-driven growth area, blended business-leisure trips now face pressure from stricter work schedules.

Sep 30, 2025 • Hospitality

The GDS race shifts as Amadeus surges and rivals falter - Industry faces consolidation pressure as Sabre and Travelport weigh survival options.

Sep 30, 2025 • Hospitality

U.S. hotels may be slipping into an industry-specific recession - How weaker demand and pricing trends expose vulnerability in lodging’s growth model.

Sep 30, 2025 • Hospitality

Rethinking hotel distribution through dynamic budgeting - How hoteliers can move beyond commission comparisons to reclaim guest ownership.

Sep 26, 2025 • Hospitality

Ordinarily extraordinary guest service - Why consistent basics matter more than occasional wows.

Sep 26, 2025 • Hospitality

Hotel automations that boost efficiency and cut errors - How small, targeted digital workflows can ease daily pressure and free staff for guest service.

Sep 26, 2025 • Hospitality