AI review automation enters hotel distribution - Lighthouse launches Review Agent as guest feedback becomes a key ranking signal for OTAs and AI-powered travel discovery.

Mar 16, 2026 • Hospitality

New EU standards aim to curb fake hotel reviews - Voluntary code seeks to strengthen trust and transparency across online booking platforms.

Mar 3, 2026 • Hospitality

Google is deleting restaurant reviews at record levels - Stricter review enforcement is reshaping trust, visibility, and reputation management for restaurants.

Jan 16, 2026 • Hospitality

The new gatekeeper of hotel reputation - Review synthesis and sentiment analysis are transforming how guests see—and judge—your property.

Aug 19, 2025 • Hospitality

Paraphrased fake reviews: a new frontier in online deception - Why AI-assisted plagiarism makes fake review detection harder—and what can be done about it.

Jul 21, 2025 • Hospitality

Shiji enhances ReviewPro's AI responses - New tools help hotels scale guest review replies with brand-consistent, time-saving AI drafts.

Jul 3, 2025 • Hospitality

U.S. hotel guest satisfaction slips - Hilton topped the list for guest satisfaction among lodging operators, with IHG Hotels & Resorts, Airbnb, and Marriott International following close behind, according to the American Customer Satisfaction Index.

Apr 24, 2025 • Hospitality

New ways AI helps keep business information trustworthy - Google on how AI is helping it catch suspicious edits and fake five-star reviews.

Apr 11, 2025 • Hospitality