Oracle is giving away the AI its rivals want to sell - Opera Cloud Assistant ships free to the PMS base that already includes Wyndham, Accor and Hyatt — which makes AI a hard thing for anyone else to charge for.

Jun 17, 2026 • Hospitality

Expedia learned where AI breaks. It wasn't the model. - A retired booking chatbot points hotels to the part of AI that's actually hard — the grounded data underneath it.

Jun 16, 2026 • Hospitality

IHG is answering franchisee fee pressure with a tech payoff it won't quantify - Eight years rebuilding the stack, and the relief IHG offers owners — sharper pricing, personalization at scale — reads as real across the estate and invisible at the property that pays the fee.

Jun 16, 2026 • Hospitality

Technology is not the strategy - Hotels that define the guest experience first make better technology decisions and deliver stronger hospitality.

Jun 11, 2026 • Hospitality

Integrated payments are becoming a strategic priority for hotels - Connected payment systems are helping hotels improve operational efficiency, strengthen security, and deliver a smoother guest experience.

Jun 10, 2026 • Hospitality

Unified data is becoming a strategic priority for hotels - Leading hotel groups are investing in centralized data architectures that connect PMS, CRS, CRM, revenue management, and other systems into a single source of truth.

Jun 10, 2026 • Hospitality

AI is moving beyond trip planning - Hotels are beginning to integrate artificial intelligence across the entire guest journey, from inspiration and booking to personalized guest experiences.

Jun 9, 2026 • Hospitality

Why hotel AI is chasing savings while revenue remains untapped - Mews argues that fragmented hotel systems are preventing AI from delivering meaningful revenue growth and guest personalization.

Jun 5, 2026 • Hospitality