How hoteliers are using technology to meet the changing needs of travelers - The strategic use of technology stacks is integral to creating unique travel experiences that resonate with modern travelers and drive revenue growth for savvy hotel operators.
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The first AI voice guest service agent for hotels - Meet KITT, THN’s AI-driven guest service agent that handles reservations and responds to guest queries.
Jul 24, 2024 • Hospitality
Is the hotel industry suffering from Stockholm Syndrome? - Despite technological advancements, many hoteliers cling to their outdated PMS, facing significant inefficiencies and limitations.
Jul 23, 2024 • Hospitality
Hotels cope with the aftermath of the global IT outage - Outage affected reservation systems, room locks and point-of-sale systems, causing widespread inconvenience to guests and staff.
Jul 22, 2024 • Hospitality
CBRE on AI's impact on hotels - Technological advances are likely to significantly change the relationships between hotel brands, third-party management companies, hotel owners, and OTAs and metasearch platforms.
Jul 18, 2024 • Hospitality
The future of hotel PMS in an omnichannel world - Welcome to the era of omnichannel integration, where a seamless, interconnected approach isn’t a luxury - it's a necessity.
Jul 12, 2024 • Hospitality
Artificial intelligence guide for hotels - AI in hospitality enhances hotel management and guest services by automating tasks, personalizing experiences, optimizing pricing, and improving efficiency.
Jul 11, 2024 • Hospitality
AI washing: Are buyers being misled? - AI washing is a marketing tactic that involves making misleading or exaggerated claims about a company's use of AI in its products or services.
Jul 11, 2024 • Hospitality
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