Hilton APAC on AI and enhancing the guest experience - Hiring differently and deploying new tech tools are necessary at a time when Hilton is ramping up its expansion in the Asia Pacific region.
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The hotelier’s guide to hybrid hotels - The Hybrid Hotel Model refers to a blend of the traditional in-person services offered with new technological solutions that serve guests and complete back-of-house processes.
May 17, 2023 • Hospitality
Wyndham to bring Oracle Opera Cloud to 2,000 additional hotels - Oracle expands relationship with world’s largest hotel franchising company.
May 16, 2023 • Hospitality
Beyond the hype: The rise of conversational AI in hospitality - ChatGPT was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI.
May 12, 2023 • Hospitality
Hospitality tech expands reach into class rooms - The use of hospitality technology has extended to hospitality schools due to the increase demand for tech advancements from travelers.
May 10, 2023 • Hospitality
Hotels slow to jump on the mobile tipping bandwagon - Mobile tipping options for a hotel's valet, bellhop or housekeeper remain rare, although there is no shortage of technical solutions.
May 3, 2023 • Hospitality
Hilton taps HotelKey for property management tech - The company is outsourcing its property management system to the tech company, replacing legacy systems at all 7,000 of the hotels under its brand.
May 1, 2023 • Hospitality
Unlocking the power of digital identities within your CRM data - Your hotel CRM provides a wealth of useful information about your guests’ digital identities.
Apr 26, 2023 • Hospitality