Your hotel software is getting AI. It runs on your ChatGPT account. - Hotel software now connects your rates, folios and reservations to ChatGPT. The vendor builds the link. The AI account, its bill and its privacy terms are yours..

Oct 26, 2026 • Hospitality

The rules for AI hotel booking are out. Changing the reservation isn't in them. - Google's standard for AI hotel booking, merged September 24 by a council with three OTAs and no independent hotel, ends at the confirmation number.

Oct 7, 2026 • Hospitality

Autograph hotels are exactly like nothing else. Marriott's system can't price them that way. - A London Autograph hotel has about a hundred room types, and Marriott's CEO says its system can't yet price them on what makes each one different.

Sep 21, 2026 • Hospitality

Mews got a licence to hold your money - Mews says $19.7 billion ran through its platform last year. From late 2026 the guest's card can settle into a company Mews owns, on the way to your bank..

Aug 17, 2026 • Hospitality

A room full of hotel CIOs just described your biggest advantage - At a closed-door session, the tech chiefs of Radisson, Wyndham and Choice spelled out what keeps a big brand slow — split budgets, the franchisee vote, tangled data ownership. An independent owner has none of it..

Jul 20, 2026 • Hospitality

Mews tested its AI pitch on its own staff first - Mews cut 15% of its staff and called the roles obsolete. The layoff is a preview of the product: an operating system that absorbs the hotel's work, not just software that supports it.

Jul 9, 2026 • Hospitality

Cloudbeds is quietly building for the hotels it used to send elsewhere - The platform known for running independents just shipped group-sales tools, a 4,000-room calendar, and hotel-standard accounting — the toolkit of the enterprise systems it used to sit beneath.

Jul 2, 2026 • Hospitality

Apple Wallet is taking over the part of the stay hotels built apps to keep - With iOS 27 this fall, the Apple Wallet key carries folio, checkout, and in-stay services — the relationship hotels built proprietary apps to own, now inside Apple's interface.

Jun 26, 2026 • Hospitality