Are China’s hotels overusing facial recognition technology? - In addition to providing identification documents at check-in, authorities now require tourists in China to submit to facial recognition scans during registration.
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Generative AI is a game changer for hospitality customer experience - Generative AI heralds a new era of hospitality by helping companies craft more personal and seamless experiences for travelers, according to lead strategists of Capgemini.
Mar 4, 2024 • Hospitality
Advanced technologies bring about change for independent hotels - Unplanned over-bookings, front desks staffed 24/7, and marketing or finance degrees to optimize revenue will soon be a thing of the past.
Feb 26, 2024 • Hospitality
The Hotels Network acquired LiveRate - This acquisition brings hotel clients previously under contract with LiveRate into THN’s extensive network, which already boasts over 19,000 properties around the world.
Feb 21, 2024 • Hospitality
Apaleo sets 'record' with the rollout of 7,500 citizenM rooms in 8 weeks - The company has set a new benchmark for tech adoption after moving all 7,500 rooms at citizenM's US and European operations to its property management platform in under two months.
Feb 20, 2024 • Hospitality
Lighthouse expands into distribution with acquisition of Stardekk - The merger creates a technology platform that integrates Lighthouse's (formerly known as OTA Insight) data and AI with Stardekk's distribution capabilities.
Feb 16, 2024 • Hospitality
Travel leaders weigh in on GenAI real-world potential - Some analysts have dubbed generative AI as 'overhyped,' foreseeing a reality check in 2024 due to unrealistic expectations, elevated expenses, and regulatory obstacles.
Feb 15, 2024 • Hospitality
Shiji PMS is changing how hospitality operations work - By integrating ReviewPro data into the Shiji PMS dashboard, hoteliers can equip staff with valuable insights into guest satisfaction levels, preferences, and feedback.
Feb 14, 2024 • Hospitality
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