Airline impostor scams exploit digital gaps and traveler stress - Rising fraud exposes weaknesses in customer service design, search advertising, and platform controls.

Dec 19, 2025 • Hospitality

OpenAI opens ChatGPT to third-party travel apps - A new in-chat app marketplace reshapes how travel brands compete for planning attention.

Dec 19, 2025 • Hospitality

Why Booking and Expedia are becoming AI’s preferred travel partners - What the rise of AI-driven booking means for hotel visibility, distribution power, and margins.

Dec 19, 2025 • Hospitality

Google AI overviews change how guests discover hotels - Direct visibility declines as search costs rise, forcing hotels to rethink demand generation.

Dec 19, 2025 • Hospitality

Snowy destinations lead holiday hotel demand - Traveler demand shifts toward winter destinations while global hotel performance stays strong.

Dec 19, 2025 • Travel

Set-jetting emerges as a demand driver for hotels - Streaming-driven inspiration reshapes how travelers choose destinations and hotels.

Dec 19, 2025 • Hospitality

Dubai launches citywide contactless hotel check-in - Biometric identification moves hospitality toward a fully digital guest journey.

Dec 18, 2025 • Hospitality

Localization drives hotel performance - Why tailoring the guest journey to regional demand is becoming a measurable competitive advantage.

Dec 18, 2025 • Hospitality