In Europe, Google's hotel unit now shows everything except the rate - Google stripped live pricing, date filters and descriptive tags from the box built for hotels' own listings on Tuesday, twenty-two days before hotels have to start feeding it the rate themselves.

Sep 9, 2026 • Hospitality

Your AI visibility score measures the part OpenAI can change overnight - Reddit's share of ChatGPT citations fell 86% over four days in August, and the two firms that measure this for a living disagree on whether the model changed what it reads or only what it shows.

Sep 9, 2026 • Hospitality

Google and Microsoft agreed on how an AI agent finds your hotel - Their new standard lets your hotel publish a list of what an AI agent may do with your rooms. It doesn't say whether the agent should use your list or your OTA's.

Sep 9, 2026 •

A hotel question is the expensive kind for an AI to answer - A single web search costs an AI assistant a cent. Comparing hotels takes ten or more, and somebody has already decided how many your guest's answer is allowed..

Sep 9, 2026 • Hospitality

The rental down the road can now take a booking for tonight - Vrbo has turned on same-day booking and two new cancellation tiers, closing the two gaps that used to send those guests to a hotel.

Sep 9, 2026 • Hospitality

Booking.com's fraud checks only look at listings that are already live - A British consumer group listed the prime minister's residence on Booking.com in minutes and took a payment for it. Airbnb checks who you are before your listing goes live. Booking.com says it may..

Sep 7, 2026 • Hospitality

Three quarters of Expedia's guest replies go out untouched. Yours doesn't have to. - Expedia drafts a reply to your guest, customized to your property, and says more than three quarters are sent with no edits at all. The edit box is open. Almost no hotel is using it..

Sep 7, 2026 • Hospitality

Nobody sold you into the bank's app. You gave permission years ago. - The wholesale contract you signed for winter volume permits onward resale. That clause is now how your rate reaches a bank app, priced in points, behind a login you'll never have..

Sep 7, 2026 • Hospitality