AI excitement is highest in Asia. Trust to let it book is lowest. - Booking.com's own data shows the platform best placed to win AI booking is pacing itself to a trust gap it can't rush.

Jun 15, 2026 • Hospitality

The loyalty gap just got smaller. Cloudbeds built it into the platform. - Chain programs had the network. Now independents have one too — and it lives inside their PMS.

Jun 15, 2026 • Hospitality

The most expensive line on a hotel room. It isn't on the P&L. - What a single night's revenue actually keeps, once the channel takes its cut before anyone starts counting.

Jun 11, 2026 • Hospitality

Hotels struggle to keep pace with a video-first booking journey - Consumer discovery is moving faster than hotel technology and operating models can adapt.

Jun 11, 2026 • Hospitality

The rise of the American city break - Domestic travel demand shifts toward shorter, experience-led urban getaways.

Jun 11, 2026 • Hospitality

Review consistency is becoming a hotel performance issue - How hotels respond across review platforms can influence guest trust, OTA visibility, and future bookings.

Jun 11, 2026 • Hospitality

Summer demand is no longer a national story - Hotels need to read demand by airport, source market and booking window before changing price or strategy.

Jun 11, 2026 • Hospitality

Technology is not the strategy - Hotels that define the guest experience first make better technology decisions and deliver stronger hospitality.

Jun 11, 2026 • Hospitality