Cornell: The state of gender equality in the hospitality industry - A new study examines diversity, equality and inclusion efforts in the hospitality industry, focusing on gender equality and establishing a benchmark for future progress.

Dec 10, 2024 • Hospitality

How digital experience shoppers are shaping retail - Technology-driven shopping is moving from niche to mainstream, forcing retailers to rethink their strategies.

Dec 10, 2024 • Hospitality

The future of hotel PMS - More hoteliers are adopting advanced property management systems to increase efficiency, reduce costs and meet guest expectations.

Dec 10, 2024 • Hospitality

When pricing gets personal - Surveillance pricing takes dynamic pricing a step further by tailoring costs to what airlines and OTAs think you’re willing to pay.

Dec 10, 2024 • Hospitality

Traction for sustainable lodging? - On the growing impact of sustainability on business travel, driven by initiatives like Green Stay influencing bookings, RFP success, and emissions reduction.

Dec 9, 2024 • Hospitality

Decarbonizing hotel food systems - The global hospitality industry can collectively reduce its food-related emissions by 30% by 2030, according to a new white paper.

Dec 9, 2024 • Hospitality

Booking.com says typos exposing trip details aren’t a bug - A Booking.com user discovered a significant privacy issue stemming from email typos when booking vacation travel.

Dec 9, 2024 • Hospitality

OTAs vs. AI Agents: The evolution of travel booking - OTAs may remain relevant for now, but advancing AI agents will weaken their core value over time.

Dec 9, 2024 • Hospitality