Biden administration cracks down on junk fees in air travel - Airlines must both better inform passengers about costs before they buy a ticket and promptly refund passengers when they are owed money.
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Embracing guest centricity over transactions - Booking.com, Amazon, and Uber have already adopted guest-centric models. It's time for the hospitality industry to follow suit.
Apr 25, 2024 • Hospitality
Hotel guest satisfaction rises again - Satisfaction across lodging, airlines, car rentals and online travel agencies climbs again, returning to pre-pandemic levels.
Apr 25, 2024 • Hospitality
Tripadvisor's Travelers' Choice Hotels Awards 2024 - 2024 awards introduces three new categories: Best of the Best Pet-Friendly Hotels, Sustainable Hotels and Wellness Hotels.
Apr 25, 2024 • Hospitality
Understanding modern travel trends - AnalyticsIQ's Cognitive Sciences team conducted an in-depth study to understand current travel patterns and emerging behaviors.
Apr 24, 2024 • Travel
Thousands protest Canary Islands' unsustainable tourism model - Organizers say 50,000 turn out to demand cap on tourist numbers, say model makes life unaffordable and strains resources.
Apr 24, 2024 • Travel
Amsterdam blocks new hotels to fight mass tourism - The Netherlands’ Amsterdam will no longer allow new hotel buildings to be built as part of its fight against mass tourism.
Apr 24, 2024 • Travel
Median sale price of large US hotels declined in Q1 - Despite the decline, experts at the Cornell Center for Hospitality Research expect the value of large hotels to increase in the second quarter of 2024.
Apr 24, 2024 • Hospitality
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