The wholehearted traveler - Travelers in 2024 are seeking purpose, meaning, impact, and connection through travel - as a result, they are more open to experiential travel.

Nov 29, 2023 • Hospitality

How to reshape loyalty for a new travel landscape - McKinsey research finds that experience - far more than tangible, “earn and burn” benefits - is what wins customers’ loyalty.

Nov 29, 2023 • Hospitality

Employee experience: Why it's a critical part of tech planning - With the right technology, hotels can empower and support their team members, synchronizing the guest experience with the employee experience at the same time.

Nov 29, 2023 • Hospitality

The rise of remote-work weddings - A growing number of wedding guests are bringing a new kind of plus-one to the festivities: their remote jobs.

Nov 28, 2023 • Hospitality

What guests really want isn't in their rooms - Why do hotels have so many amenities guests don't need – and why do they lack the amenities they want?.

Nov 28, 2023 • Hospitality

How Europe's hotels are approaching sustainability - New research from Booking.com uncovers how the European accommodation industry feels about sustainability and decarbonization.

Nov 28, 2023 • Hospitality

Airbnb's 2024 travel predictions - For US travelers planning to stay stateside in 2024, a rare cosmic moment - the total solar eclipse - is top of mind.

Nov 28, 2023 • Travel

EasyJet returns to profit - Budget airline says its research has found two-thirds of Britons are more likely to travel abroad next year.

Nov 28, 2023 • Travel