How to stay on top of your guest feedback - Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.

Aug 23, 2023 • Hospitality

Leisure travelers becoming more price sensitive - As hotels increased their rates, they increased the expectations guests have for their stays.

Aug 22, 2023 • Hospitality

Where are US travelers going this fall? - A Travel Weekly survey found that cruises are the most popular types of travel for both the fall and the holiday season.

Aug 22, 2023 • Travel

Despite fewer travelers, business travel volume projected to rise - With costs posing challenges to organizations, corporate travel managers are finding new and creative ways to reduce spend.

Aug 22, 2023 • Travel

How the luxury segment is leading the hotel recovery - US luxury travelers flew to Europe this summer, and Asia could be next.

Aug 22, 2023 • Travel

Mild recession to have limited effect on hotels - Rate expected to be main driver of revenue until occupancy growth returns in 2024.

Aug 22, 2023 • Hospitality

July U.S. hotel rates rise, occupancy slips again - July reflected continued improvement in business and group travel, according to STR.

Aug 22, 2023 • Hospitality

Hoteliers weigh strength of leisure, business demand in budgeting for 2024 - Hotels also must address business travel demand that never returned to 2019 levels.

Aug 22, 2023 • Hospitality