Travel rewards programs are growing fast - To support all of the new members, airlines, hotels and other companies had to make changes to how these loyalty programs are structured.

Jul 20, 2023 • Hospitality

Race to direct hotel booking success - Harness the learnings from Mario Kart’s winning formula to provide potential guests with an engaging and personalized website experience.

Jul 20, 2023 • Hospitality

Expedia Group lays off staff in U.S. and abroad - The company has laid off staff in multiple departments, including travel operations, support, IT, recruiting, marketing and B2B services.

Jul 19, 2023 •

Trip.com creates own AI tool - China's largest OTA launched its own large language model (LLM) called Wendao, which roughly translates to "ask for your ways" in Chinese.

Jul 19, 2023 • Hospitality

Increasing your hotel's lobby dwell rate - The hotel lobby serves as the central hub for any hotel, acting as the nerve center for various guest activities.

Jul 19, 2023 • Hospitality

U.S. hotel RevPAR gains running out of steam - While still growing year over year in single-digit percentages, RevPAR is "just ahead" of last year, indicating signs of slowing or stabilizing.

Jul 19, 2023 • Hospitality

Europe’s travel revival appears to be slow - Although Europe has rebounded, the region’s travel revival remains sluggish, largely because of Russia.

Jul 18, 2023 • Travel

Taiwan to restrict hotels' use of disposable toiletries - By mandating the use of larger, reusable bottles for toiletries in hotels, plastic waste could be cut by around 2,100 metric tons per year.

Jul 18, 2023 • Hospitality