HotelPlanner launches loyalty program with ChatGBT integration - Members receive personalized recommendations and search & booking assistance from ChatGPT.

Apr 20, 2023 • Hospitality

How Mandarin Oriental brings more leisure into the mix - The luxury brand is taking a more active approach to the leisure market as demand grows in that segment.

Apr 20, 2023 • Hospitality

Cvent: Asia, Australia corporate travel budgets rise - Travel buyers in the region also overwhelmingly are interested in dual and dynamic rates with hotels.

Apr 20, 2023 • Travel

Act like a retailer, not a hotelier - A new consumer travel study reveals multiple gaps, namely the lack of simplified and intuitive experiences, easy support and transparency.

Apr 19, 2023 • Hospitality

ChatGPT: A chatty dozen of travel tools and services - To get a better handle on how travel companies are capitalizing on the technology, PhocusWire lists a sample of travel companies, both large and small.

Apr 19, 2023 • Travel

McKinsey on investment patterns in travel - Fewer travel startups are attracting funding, but when they do, they secure a substantial amount.

Apr 19, 2023 • Travel

Shiji ReviewPro launches The Hotelier’s Guide to Booking.com - The guide provides insights into the importance of reputation and how to improve review scores, resulting in better visibility and increased bookings.

Apr 19, 2023 • Hospitality

Marriott's new ad campaign touts booking direct - The ad’s implicit message is that Marriott Bonvoy is a better alternative than booking through online travel agencies.

Apr 19, 2023 • Hospitality