What will it take to succeed in hotel sales in 2023? - The skills required to succeed in hotel group, event, and BT sales are going to be hugely different in 2023.

Jan 16, 2023 • Hospitality

Chinese tourists are coming back. Here's what needs to change. - Destinations need to take a fresh approach that speaks to the Chinese traveler who’s spent three years away from the world.

Jan 16, 2023 • Travel

How to get a fuller picture of your competitors' room rates - It’s dangerous to react to room rate information without adequate context.

Jan 16, 2023 • Hospitality

In Europe, French and Spanish hoteliers benefit the most from OTAs - In particular independent accommodations benefit from OTAs by accruing a larger share of bookings than the market average.

Jan 16, 2023 • Hospitality

The new era of guest service isn’t just coming - it’s already here - The future of guest engagement is predominantly informed by word-of-mouth marketing shared across digital mediums.

Jan 13, 2023 • Hospitality

France set to be most visited country in the world by 2025 - New data places the country ahead of competitor, Spain, which overtook France in 2021.

Jan 13, 2023 • Travel

Global tourism industry to get boost from Chinese travelers - WTTC expects exponential growth over the next decade mainly thanks to a boost from Chinese outbound travelers.

Jan 13, 2023 • Travel

Marriott calls on U.S. to end visa delays damaging tourism - For some countries the average wait times exceed 400 days, resulting in a huge loss of travel spend.

Jan 13, 2023 • Travel