AI becomes Expedia Group’s third chapter - After the internet and mobile, AI becomes the next defining chapter for the travel platform.

Jan 30, 2026 • Hospitality

Rethinking the Hotel PMS - Mews, Cloudbeds, and Apaleo are betting billions on very different futures.

Jan 29, 2026 • Hospitality

How Mandarin Oriental plans to scale boutique luxury without losing its soul - What disciplined growth and brand stewardship can teach hoteliers about expanding premium hospitality.

Jan 29, 2026 • Hospitality

Hotel bathroom design choices spark guest dissatisfaction - Cost-saving room layouts increasingly clash with guest expectations of privacy.

Jan 29, 2026 • Hospitality

Google searches per U.S. user down nearly 20% - AI-driven discovery cuts repeat searches, concentrates traffic, and reduces visibility for hotels.

Jan 29, 2026 • Marketing

U.S. hoteliers brace for a steadier, but still constrained 2026 - Cautious optimism replaces disruption as operators focus on efficiency, talent, and selective growth.

Jan 29, 2026 • Hospitality

OpenAI's European AI charity is Booking.com's SME sales funnel - The SME AI Accelerator promises to close Europe's AI skills gap. It will also deliver 20,000 pre-qualified leads to Booking.com for Business.

Jan 29, 2026 • Hospitality

The $300 million question: Mews's bid for PMS dominance - The hotel PMS market has never had a leader. There are structural reasons why it probably never will.

Jan 28, 2026 • Hospitality