Hotels barely moved OTA share in a decade. The terms did all the moving. - Commissions, parity, payments, search control — the contract behind every booking was rewritten, and the next rewrite is already underway.

Jun 5, 2026 • Hospitality

Expedia betting that AI will change the way we travel - AI was the key focus at Expedia’s industry conference in Seattle this week, as the OTA works to adopt one of the most exciting technologies in recent history.

May 11, 2023 • Travel

Extreme weather is changing Europe’s tourism - The latest reminder that Europe’s tourism industry needs to confront the realities of climate change and adapt fast.

Jul 25, 2023 • Travel

Hotel management agreement trends in Asia Pacific - Hotel management contracts are becoming longer, management fees have decreased over the past five years, while sales and marketing fees have increased across Asia Pacific.

Sep 4, 2024 • Hospitality

Global hotel rate increases expected to slow in 2025, according to Amex GBT - With prices set to moderate – at least, compared to the steep rises we’ve seen since 2022 – has global hospitality reached a turning point?.

Oct 23, 2024 • Hospitality

The hidden power of the human voice in hotel bookings - Why the voice channel still outperforms OTAs - and how smart hoteliers are turning calls into revenue.

Apr 11, 2025 • Hospitality

What’s behind the rise in hotel guest satisfaction - From smart TVs to better beds, targeted investments are turning higher rates into higher perceived value across all hotel segments.

Jul 16, 2025 • Hospitality

How Google’s AI search is reshaping hotel visibility - Why conversational search changes the rules for hotel marketing and distribution.

Jul 31, 2025 • Marketing