CitizenM has its expansion strategy down to a science - Efficiency is the name of the game in many ways for the "affordable luxury lifestyle" brand.

Jun 26, 2023 • Hospitality

Why doesn't Airbnb has a loyalty program? - The short-term rental company has hinted at adding its own reward system in the past, but now finds itself behind a competitor.

Jul 21, 2023 • Hospitality

Japanese hotels sue Booking.com over payment failure - As the OTA faces reports of payment failures in Europe and Asia, some Japanese hoteliers are planning to file a class-action lawsuit against the company.

Oct 16, 2023 • Hospitality

A week with Apple's Vision Pro - What the Vision Pro could contribute to the world of marketing and commercial creativity.

Feb 12, 2024 • Marketing

Why AI search engines can’t kill Google - The AI search tools are getting better - but they don’t yet understand what a search engine really is and how we really use them.

Apr 4, 2024 • Marketing

IHG launches travel planner powered by Google AI - IHG Hotels and Resorts has partnered with Google Cloud to launch an AI-powered travel planner.

Apr 12, 2024 • Hospitality

Hilton launches zero waste menus - The menus, available to guests for one month at four flagship UK hotels, showcase innovative techniques to combat food waste.

Apr 29, 2024 • Hospitality

The future of hotel PMS - More hoteliers are adopting advanced property management systems to increase efficiency, reduce costs and meet guest expectations.

Dec 10, 2024 • Hospitality