When pricing gets personal - Surveillance pricing takes dynamic pricing a step further by tailoring costs to what airlines and OTAs think you’re willing to pay.

Dec 10, 2024 • Hospitality

Booking.com confident AI won’t disrupt its market position - The company reassures investors that it is well-positioned to adapt to AI-driven changes, leveraging its data, brand strength, and partnerships to stay competitive.

Feb 21, 2025 • Hospitality

The OTA-led defence against an AI takeover - How online travel agents are evolving to stay ahead in the age of AI agent bookings.

Apr 2, 2025 • Hospitality

The invisible Influence in direct bookings - Think beyond clicks; the real marketing magic to grow your direct bookings may be happening in private conversations you’ll never see.

Jun 11, 2025 • Hospitality

U.S. business travel recovery expected to gain strength after 2025 - Leisure still leads for now, but major events and economic stability could shift momentum later in the decade.

Oct 14, 2025 • Travel

Everything the OTA sends you about your guest expires - Seven days for the address, twelve months for the card. The standard written for AI agents carries contact details with no expiry at all — just not to you..

Aug 24, 2026 • Hospitality

The Dorchester London reveals lavish transformation - The new look is part of what the storied hotel is calling its “most comprehensive transformation for over 30 years”.

Jan 24, 2023 • Hospitality

Sabre Hospitality is for sale ... again - Sabre’s hotel tech unit is up for sale, two years after a similar effort failed to yield a deal, with private equity firms expected to be among the potential buyers.

Sep 23, 2024 • Hospitality