WhatsApp introduces ads - Meta’s messaging app begins showing ads for the first time, opening new revenue streams while pledging to protect end-to-end encryption.

Jun 17, 2025 • Marketing

Booking.com launches first U.S. credit card - A strategic move to drive direct bookings and deepen customer loyalty in the U.S..

Aug 7, 2025 • Hospitality

Paris Olympics discourage tourism - Paris is going all out for the Olympics, but the city's tourism industry has little to celebrate.

Jul 31, 2024 • Travel

Alipay+ and the future of mobile payments in travel - The strong growth of Alipay+ in 2024 reflects a broader trend within the travel industry: the increasing adoption of mobile and digital payment solutions.

Oct 14, 2024 • Hospitality

Top trends shaping digital hotel marketing in 2025 - Personalizing marketing based on guest preferences and past interactions will continue to be a top priority for hotel marketing teams.

Jan 23, 2025 • Marketing

Hotels losing pricing control: You sell the room. The channel is taking the upsell. - An AI agent that knows what your guest spent last year will offer her the suite, the spa and the late check-out before she ever reaches you, at its price and its margin.

Oct 2, 2026 • Hospitality

Hotels are returning fire in the ‘junk fee’ war - Hotel guests are frustrated with the lack of meaningful relief from junk fees, and take matters into their own hands.

Aug 8, 2023 • Hospitality

Airbnb acquires AI startup launched by Siri co-founder - Airbnb has made its first acquisition as a public company to accelerate some of it’s AI projects.

Nov 15, 2023 • Hospitality