The evolution of tipping in the hospitality industry - In a significant shift away from traditional cash tipping practices, the hospitality industry is embracing digital tipping solutions.

Aug 12, 2024 • Hospitality

Hotels are staffing robots—and guests are freaking out - Hotels are turning to humanoid robots, with guests either loving or hating the creepy, human-like experience.

Jul 2, 2025 • Hospitality

Travel won't fully recover this year - Europe and the Americas are still lagging behind in their recovery, with flight bookings at 52% and 46% of pre-pandemic levels.

May 8, 2023 • Travel

Gen Z professionals reviving business travel - A recent survey conducted by American Express Canada highlights prevailing attitudes towards the return to business travel.

Jun 23, 2023 • Travel

Booking opposes EU antitrust veto support - Booking Holdings has taken its fight against an imminent EU antitrust veto of its proposed purchase of Swedish peer ETraveli Group.

Sep 25, 2023 • Hospitality

Signs of maturation of the U.S. lodging industry are abundant - Traditional hotel room unit growth is slowing, margins and profits are under pressure, RevPAR growth is not keeping pace with inflation.

Jan 23, 2024 • Hospitality

The challenges facing Expedia's new boss - Last weekend, Expedia Group's consumer brands around the world experienced an outage that rendered their websites inaccessible and disrupted internal operations.

May 13, 2024 • Hospitality

The return of Chinese outbound travel - As Golden Week approaches, China's travel surge will boost global tourism, favoring destinations that offer immersive experiences for Chinese travelers.

Sep 26, 2024 • Travel