UK's Lloyds Bank enters travel booking arena - A sign of Europe’s shift toward embedded travel services as banks and Fintechs redefine how consumers book flights and hotels.

Jun 10, 2025 • Hospitality

Airbnb looking to AI for "hotel front desk" feature - Hotels have front desks; Airbnb doesn't. That's why the company is looking to build the "ultimate AI concierge" to improve customer service.

May 12, 2023 • Hospitality

Expedia's road less travelled - A charismatic spot for the OTA portrays the adventures of a plethora of tourists from the unique perspective of their suitcases.

Jul 25, 2023 • Marketing

Hilton reports SME-led uptick in corporate travel in Q4 - Powered by gains in business transient and small corporate group revenue, Hilton reported an overall Q4 revenue per available room increase of 5.7%.

Feb 9, 2024 • Travel

AI top priority for travel tech stacks - Artificial intelligence (AI) investments are poised to account for a significant portion of travel company budgets.

Apr 29, 2024 • Travel

Marriott to boost security to settle data breach charges - The U.S. Federal Trade Commission said Marriott and Starwood Hotels must implement an information security program to settle data breach charges from 2014 to 2020.

Oct 10, 2024 • Hospitality

A traveler’s guide to tipping in a changed world - In the age of tip fatigue, many are bewildered by how much to tip in hotels and restaurants and on guided tours.

Apr 26, 2023 • Hospitality

New Amadeus report highlights pace of change in hospitality industry - Traveler expectations have changed over the past four years, and the hospitality industry of 2023 is not that of 2019.

May 25, 2023 • Hospitality