Hoteliers must anticipate evolving traveler needs - Seven in 10 travelers are “much more likely” to choose and remain loyal to the hotel brands they see as being preference-led, according to the latest ISHC survey.

Oct 11, 2023 • Hospitality

Search marketing for travel in the age of AI - Marketers should take one thing for granted: Search marketing in Google should stay on top of the priority list for the foreseeable future.

May 7, 2024 • Marketing

Hotel management agreement trends in Asia Pacific - Hotel management contracts are becoming longer, management fees have decreased over the past five years, while sales and marketing fees have increased across Asia Pacific.

Sep 4, 2024 • Hospitality

New benchmarking scorecard for hotel marketers - Cogwheel's new Hotel Digital Marketing Benchmarking Scorecard enables hotels to measure their performance against key metrics from comparable properties.

Sep 18, 2024 • Hospitality

Improve guest personalization by resolving tech stack issues - Many hoteliers fail to deliver real-time personalization at scale not because they lack the desire, but because they misunderstand APIs.

Oct 2, 2024 • Hospitality

The evolution of personalized hospitality experiences in 2025 - This year, the hospitality companies that thrive will be those that are able to use data to create memorable guest experiences.

Jan 22, 2025 • Hospitality

Hushpitality: Seeking sweet silence - In 2026, travelers trade noise for nuance as rest, solitude, and mindful design redefine the meaning of escape.

Oct 15, 2025 • Hospitality

When OTAs fail travelers - How algorithmic pricing and weak safeguards turn confirmed reservations into costly surprises.

Dec 3, 2025 • Hospitality