IATA: Airline passenger demand remains strong - The recovery in air travel demand is continuing in 2023, based on January traffic results.

Mar 9, 2023 • Travel

Accor increasingly looking to non-room revenue growth - With its lifestyle brands, the share of wallet is much more geared to spending time in hotels and on experiences.

Mar 30, 2023 • Hospitality

Navigating toward a new normal in business travel - The third edition of Deloitte’s corporate travel study indicates business travel continues to climb in the United States and Europe, but likely faces a limited upside..

Apr 17, 2023 • Travel

Shorter booking windows frustrate revenue management - One of the trickiest parts about the industry right now is that the business is showing up but no one’s booking in advance.

Jun 19, 2023 • Hospitality

The future of the “great resignation” - The latest U.S. jobs data suggest that workers may be losing some of the leverage they gained during the pandemic.

Jul 11, 2023 • Hospitality

Expedia's road less travelled - A charismatic spot for the OTA portrays the adventures of a plethora of tourists from the unique perspective of their suitcases.

Jul 25, 2023 • Marketing

American Express Travel is piloting a vacation rental program - Select Homes + Retreats is designed to complement the company's Fine Hotels + Resorts and Hotel Collection programs.

Aug 4, 2023 • Hospitality

How to reshape loyalty for a new travel landscape - McKinsey research finds that experience - far more than tangible, “earn and burn” benefits - is what wins customers’ loyalty.

Nov 29, 2023 • Hospitality