What's happening with the economy? How will it affect the travel industry? - Unemployment is still at historically low levels, and financial markets have sold off only a few days after strong gains. But sentiment has changed.

Aug 6, 2024 • Travel

Next-level hospitality contact centers - Contact Center leaders focused on flexible QA, balancing service and revenue, agent growth, staffing solutions, and AI-driven efficiency.

Feb 3, 2025 • Hospitality

Airbnb standardizes total price display across all markets - Move aims to improve pricing transparency and strengthen competitive position amid ongoing industry criticism.

Apr 22, 2025 • Hospitality

U.S. faces billions in losses as travel slows, analysts warn - The U.S. trade war creates the biggest uncertainty for the travel industry since the COVID-19 pandemic.

May 6, 2025 • Travel

IATA: Airline passenger demand remains strong - The recovery in air travel demand is continuing in 2023, based on January traffic results.

Mar 9, 2023 • Travel

Navigating toward a new normal in business travel - The third edition of Deloitte’s corporate travel study indicates business travel continues to climb in the United States and Europe, but likely faces a limited upside..

Apr 17, 2023 • Travel

How to stay on top of your guest feedback - When it comes to running a successful hotel, keeping a finger on the pulse of guest feedback is an absolute must.

Jul 27, 2023 • Hospitality

Four ways luxury hotels level up hospitality - Any hotel, regardless of its size or budget, can duplicate these efforts to achieve the same level of guest loyalty and satisfaction.

Nov 30, 2023 • Hospitality