How Airbnb uses social listening and Booking.com not - Airbnb was ready to pick up the ball after Booking.com provided customers with a house that didn’t actually exist.

Jun 13, 2023 • Marketing

Corporate demand for serviced apartments continues to rise - Sector continues to grow its share of corporate accommodation spend and alternative accommodation is also gaining traction among business travelers.

Jun 23, 2023 • Travel

Travel advisors prepare for travel demand plateau - There's little doubt that the surge in spending on travel will eventually slow down. What that looks like - and when it might happen - is yet to be determined.

Jul 6, 2023 • Hospitality

Double digit growth in global hospitality industry for Q4, with Europe leading the way - 2023 global hotel occupancy levels are trending 10% ahead of 2022 with Q4 on-the-books reservations up 11% over last year, according to Amadeus data.

Oct 3, 2023 • Hospitality

European regulators eye Booking.com under Digital Services Act - The European Commission has taken its next step in regulating online platforms with a request for information from a number of companies including Booking.com.

Jan 22, 2024 • Hospitality

Amex GBT unveils emissions-based pricing solution - The pricing tool lets clients apply a carbon fee to their travel based upon their selected carbon methodology rather than a flat fee.

Jan 22, 2025 • Travel

Why independent hotels have the tech edge - How flexible tech stacks empower unique guest experiences and smarter investment decisions.

Apr 8, 2025 • Hospitality

Expedia calls AI the biggest shift since mobile - From Instagram integrations to AI-powered assistants, Expedia reimagines the customer journey in its push beyond traditional platforms.

May 14, 2025 • Hospitality