Booking.com sounds alarm on AI-enabled travel scams - As travelers eagerly plan their summer vacations, Booking.com's head of Internet safety warns to be vigilant against increasingly sophisticated AI scams.

Jun 20, 2024 • Hospitality

Marriott shifting loyalty from transactional to emotional - Hotel loyalty programs are often associated with earning points for free nights, but Marriott sees their potential to go beyond these traditional offerings.

Sep 20, 2024 • Hospitality

Hotel data highlights 'summer holiday effect' on European business travel - New research on hotel bookings made between July and September highlights a significant drop in business travel bookings during the summer months in Europe.

Nov 21, 2024 • Travel

AI ticket pricing looms - How airlines are using customer data and AI to develop dynamic ticket pricing algorithms based on what you can pay.

Dec 5, 2024 • Travel

Resort fees finally declared war by new FTC rules - The FTC's final Junk Fees Rule prohibits deceptive pricing and hidden fees in live event ticketing and short-term lodging.

Dec 18, 2024 • Hospitality

How Google should fix its travel ads - GetYourGuide has proposed new advertising modules to the European Commission, claiming Google Travel Ads violate the Digital Markets Act.

Jan 8, 2025 • Hospitality

Business travel confidence slips amid U.S. policy shifts - New GBTA poll reveals sharp drop in industry optimism as buyers react to economic and immigration measures.

Apr 21, 2025 • Travel

The KPI of passion - A new framework helps hotels prove the financial and experiential value of concierge services - turning passion into performance metrics.

May 29, 2025 • Hospitality