Agoda rises to the top in Korea — despite leading in complaints - The company has overtaken longtime market leader Nolja (formerly Yanolja) as the most-used OTA in Korea..

Dec 9, 2025 • Hospitality

Aven prepares hotel distribution for the age of AI agents - By embedding Model Context Protocol into SynXis, the former Sabre unit aims to make thousands of hotels AI-ready while preserving distribution control.

Mar 3, 2026 • Hospitality

How the internet screwed up air travel - When everyone became their own travel agent, airlines began cutting costs to keep prices down - sacrificing convenience and comfort in the process.

Jul 4, 2023 • Travel

Surge in hotel satisfaction and responsiveness - The latest Shiji Guest Experience Benchmark Report reveals key trends shaping the sector in early 2024.

May 16, 2024 • Hospitality

How to diversify hotel revenue - Packed with expert tips, this guide to optimizing space and maximizing profits will show you how to effectively diversify your revenue.

Jul 3, 2024 • Hospitality

How it all went wrong for tourism - The travel industry is currently out of control, engaging in a "race to the bottom" that is changing how locals perceive the influx of visitors into their communities.

Aug 26, 2024 • Travel

Google and Sabre say AI will be a travel necessity - Travel planning applications powered by generative AI will become the norm in the coming years, Google and Sabre executives predicted.

Sep 13, 2024 • Travel

Slower skies ahead for OTAs - Morningstar halves 2025 growth forecasts for Booking, Airbnb, Expedia, and Tripadvisor amid economic uncertainty.

Apr 9, 2025 • Travel