Shiji ReviewPro releases Annual Global Hotel Review Benchmark Report for 2022 - 6.1 million guest reviews across five global regions were analyzed to create a unique glimpse into the state of guest satisfaction in 2022.

Feb 24, 2023 • Hospitality

A new cultural role for hotels - The salonification of hotels taps into a layering of cultural experiences that appeals to guests seeking something different.

Mar 13, 2023 • Hospitality

Has gratuity culture reached a tipping point? - The ubiquity of tipping prompts on screens has become a modern norm, replacing the clandestine notes in candlelit restaurants.

Jan 4, 2024 • Hospitality

U.S. hotels posted record-high ADR and RevPAR in 2023 - The U.S. hotel industry posted its highest average daily rate and revenue per available room on record in 2023, according to STR.

Jan 22, 2024 • Hospitality

How companies are reducing air travel and cutting emissions - The 25 corporations that fly the most are responsible for more than a third of the emissions from business air travel.

Mar 12, 2024 • Travel

The impact of TripAdvisor reviews on hotel bookings - Research has shown that consumers rely on four common attributes when evaluating online reviews: usefulness, valence, volume, and timeliness.

Apr 30, 2024 • Hospitality

The summer European tourism reached a breaking point - Overwhelmed destinations made high-season visitors the targets of a major tourism backlash. Heat waves and fires only added to the pressure.

Sep 3, 2024 • Travel

Growing environmental pressures are rapidly changing the travel industry - Deloitte's latest report offers insights into how companies can adapt or risk extinction in an increasingly eco-conscious marketplace.

Sep 9, 2024 • Travel