Booking Holdings bets on AI to cut costs and drive efficiency - Travel giant targets $450 million in savings by 2027, reinvesting in automation as U.S. demand softens.

May 14, 2025 • Hospitality

Expedia lifts 2025 outlook on B2B, advertising, and international growth - Hotel room nights climb 7% as international demand and partner bookings drive gains.

Aug 12, 2025 • Hospitality

When your next guest is an algorithm - AI agents are taking over travel decisions, forcing hotels to rethink loyalty, visibility, and the very definition of guest experience.

Sep 12, 2025 • Hospitality

Tourists don't want to pay more for sustainability - Leaving the industry questioning how to become greener as it faces thin margins.

Mar 14, 2023 • Travel

Google CEO muses about the future of search - The commercial potential of large language models and LLM search, and the future of link-based search.

Apr 13, 2023 • Marketing

How to integrate events into your hotel’s direct channel strategy - Whether they revolve around sports, fashion, music or art, public events possess a unique power to bring together diverse crowds from across the globe.

Oct 16, 2023 • Hospitality

Booking Holdings posts record earnings - The third quarter of 2023 was the third quarter in a row that set records for the company across multiple measures.

Nov 3, 2023 • Hospitality

The value of a contact center - Online, it can be difficult to appreciate the nuances of a hotel, the difference in a deluxe and premium room, for example, or why the suite or package is worth the extra cost.

Dec 7, 2023 • Hospitality