Google's search dominance in travel faces new challenges - eMarketer predicts that Google's U.S. search ad market share will fall below 50% by 2025, even before OpenAI adds advertising.

Dec 11, 2024 • Marketing

Why AI falls short on personalization in hospitality - Despite its speed and efficiency, AI often lacks the emotional intelligence guests crave - and that gap could cost hotels loyalty and revenue.

May 15, 2025 • Hospitality

How hotels can turn big events into big revenue - Data-driven pricing, early demand signals and cross-team coordination unlock peak performance during high-profile moments.

May 22, 2025 • Hospitality

Open Hotels blends AI and surveillance to rethink budget hospitality - The shift toward virtual service raises efficiency—and questions about privacy.

Jul 25, 2025 • Hospitality

Sabre challenges airline direct-booking promises - Corporate travel advisors face competing narratives as airlines push loyalty perks while Sabre argues for aggregated platforms.

Sep 19, 2025 • Travel

How 10 industries are experimenting with ChatGPT - Here’s how 10 different industries have started exploring the uses of ChatGPT.

Feb 16, 2023 • Hospitality

How hotel brands drive loyalty among less-frequent travelers - Hotel brands are looking for ways to appeal to customers and strengthen brand loyalty as demographics shift.

Feb 16, 2023 • Hospitality

Google on using generative AI for travel inspiration and discovery - The company released an open-source demo for developers to experiment with and better understand how AI is deployed in travel apps.

May 31, 2023 • Travel