Deloitte: Business travel recovery experiences further delays - Corporate travel spend will be smaller than pre-pandemic as companies weigh ROI and sustainability goals.

Apr 12, 2023 • Travel

Hotels having fun with robots - While the focus should be first on the basics, like getting on the cloud and ditching cable TV, having a robot is good for marketing.

Jun 30, 2023 • Hospitality

Business travel recovery stalls as companies seek to cut costs and emissions - For now, leisure travel is making up for the decline in business customers, but some question how long this trend will last.

Aug 14, 2023 • Travel

The end of travel as we know it? - A new report has found “travel as we know it could be on the brink of extinction” because of the climate crisis.

Oct 4, 2023 • Travel

The value of a contact center - Online, it can be difficult to appreciate the nuances of a hotel, the difference in a deluxe and premium room, for example, or why the suite or package is worth the extra cost.

Dec 7, 2023 • Hospitality

U.S. business travel spending to grow, but slowly - U.S. domestic business travel volume is projected to remain below pre-pandemic levels until 2026, while total business travel spending is not forecast to recover before 2028.

Jan 18, 2024 • Travel

Deloitte sees pent-up pandemic travel demand still at play - The company's latest data found that consumers’ spending intentions have stayed solid for leisure travel, though travelers may make trade-offs to keep trips affordable.

Feb 29, 2024 • Travel

The potential nationwide impact of California's 'junk fee' laws - The state is now a testing ground for rules affecting how hotels and other accommodations display mandatory fees.

Jul 2, 2024 • Hospitality