U.S. OTAs hit a growth plateau - Shifting traveler preferences and tech-driven competition reshape the OTA landscape, according to new Phocuswright research.

Aug 5, 2025 • Hospitality

The new online path to purchase in travel - Expedia Group and Luth Research conducted a study that casts light on traveler preferences and behaviors throughout the online shopping journey.

Aug 16, 2023 • Hospitality

Expedia is getting a direct line into Meta's agent. Your hotel can't apply for one. - More than two million people downloaded Meta's AI agent in its first weeks. When they ask it for a hotel, Expedia will be the one it books inside the chat..

Sep 25, 2026 • Hospitality

The shifting landscape of travel bookings - Direct bookings are on the rise as travelers prefer supplier websites to OTAs, requiring hotels to create a compelling direct booking experience and offer exclusive deals.

Sep 4, 2024 • Hospitality

The new standard in hotel branding - How hospitality brands can drive loyalty and engagement through emotional connection, cultural integration, and sustainable practices.

Mar 31, 2025 • Hospitality

Business travel 2025: Insights from Booking.com for Business - How sustainability, AI, and personalization are shaping the future of corporate travel.

Mar 28, 2025 • Travel

Booking.com faces 25% commission cut in Switzerland - Swiss regulator enforces reduction in hotel fees amid broader OTA scrutiny, following a wider European trend.

May 22, 2025 • Hospitality

Disney and the shrinking American middle class - What disney’s evolution reveals about shifting consumer economics for hotels.

Sep 2, 2025 • Hospitality