Your direct rate is no longer the best rate - In the back of an Uber, your guest books your hotel cheaper than your front desk can offer.

May 6, 2026 • Hospitality

Travelers are waiting until the last minute to book trips - Travel chaos and economic uncertainty have people booking at the 11th hour. Sometimes it pays off..

May 12, 2025 • Hospitality

Millennial travel trends set to remain relevant in 2025 - Described as prioritizing experiences over material possessions, Millennials are reshaping the travel industry.

Jan 21, 2025 • Travel

Hotels.com’s new AI chatbot falls short of expectations - Despite a sleek interface and smart filter features, early testing reveals the chatbot struggles with accuracy and lacks key trip-planning functionality.

May 21, 2025 • Hospitality

The rich tourists who want more, and more, and more - The White Lotus stands out as a sharp, often critical examination of the ultra-wealthy, revealing their hidden desires and the systems that sustain their unchecked privilege.

Feb 18, 2025 • Travel

EU hoteliers unite against Booking.com - French and Spanish hotels launch collective action to reclaim billions and reshape the rules of online bookings across Europe.

Apr 29, 2025 • Hospitality

The eight best ways to diversify revenue in hotels - One of the surest ways to broaden your customer base and boost your bottom line is to diversify revenue in your hotel.

Sep 15, 2023 • Hospitality

Hilton debuts Sleep Retreats - Properties will include sleep-promoting meals and the opportunity for guests to design a personalized sleep schedule.

Mar 20, 2024 • Hospitality