Entitled American tourists expect perfect, optimized vacations - Entitlement and endless optimization have turned travel into an unfun bloodsport.

Jul 26, 2023 • Travel

Expedia stock falls on sudden CEO change - The change in leadership caught the market by surprise and it could signal another struggle over strategic direction at the OTA.

Feb 9, 2024 • Hospitality

Tripadvisor pays $435 million to simplify ownership - The struggling travel site is looking for more flexibility and a wider range of potential deals.

Jan 7, 2025 • Hospitality

Understanding OTA visibility boosters - Visibility boosters have always been an easy win for OTAs and an easy loss for hotels.

Mar 16, 2023 • Hospitality

NYC Airbnb listings drop by 77% - The city's powerful hotel sector, which has consistently opposed Airbnb's ascent, stands to gain significantly from this new regulation.

Sep 19, 2023 • Hospitality

OTAs vs. AI Agents: The evolution of travel booking - OTAs may remain relevant for now, but advancing AI agents will weaken their core value over time.

Dec 9, 2024 • Hospitality

Will you let ChatGPT book your trip? - OpenAI’s new Agent Mode can browse, compare, and even complete bookings for you — but are travelers ready to trust AI with their logins, wallets, and preferences?.

Jul 21, 2025 • Hospitality

Americans canceling trips thousands of miles from Gaza - The war’s effect on travelers extends far beyond the Middle East, according to a survey from Morning Consult.

Jan 15, 2024 • Travel