ChatGPT is now officially becoming an advertising platform - OpenAI’s new tracking policy signals that AI assistants are evolving into media, discovery, and customer acquisition channels.

May 19, 2026 • Hospitality

Google CEO muses about the future of search - The commercial potential of large language models and LLM search, and the future of link-based search.

Apr 13, 2023 • Marketing

Beyond the hype: The rise of conversational AI in hospitality - ChatGPT was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI.

May 12, 2023 • Hospitality

U.S. hotels posted record-high ADR and RevPAR in 2023 - The U.S. hotel industry posted its highest average daily rate and revenue per available room on record in 2023, according to STR.

Jan 22, 2024 • Hospitality

Four ways to use ChatGPT4 in travel marketing - Version 4 of ChatGPT is more efficient: it allows for more queries, better performance in languages other than English, and more accuracy.

Jan 30, 2024 • Hospitality

Delta’s revenues from premium travel surged in 2023 - Ever since the pandemic, Delta Air Lines has gone all in on the premium traveler - a move that paid off.

Feb 22, 2024 • Travel

US hotels struggle to keep up with inflation - Hoteliers across the board will have to deal with cost creep for the remainder of 2024.

Jun 10, 2024 • Hospitality

How Gen Z drives the future of business travel - Young professionals crave work trips but face more stress - highlighting the need for better support, balance, and digital tools.

Mar 27, 2025 • Travel