The goals set for AI in travel are overly ambitious - Initially, the goal was to tackle complex challenges such as travel planning and booking. However, many have realized the importance of focusing on smaller, more manageable tasks.

Jun 18, 2024 • Travel

Warning of Booking.com holiday home ‘scams’ - Travelers say they were forced to pay for new accommodation, or ended up sleeping in their car, after paying for lets on Booking.com that ‘don’t exist’.

Aug 27, 2024 • Hospitality

Warning of Booking.com holiday home ‘scams’ - Travelers say they were forced to pay for new accommodation, or ended up sleeping in their car, after paying for lets on Booking.com that ‘don’t exist’.

Aug 27, 2024 • Hospitality

How independent hotels can outperform big brands - Smart strategies to compete on experience, technology, and revenue without a corporate playbook.

Mar 25, 2025 • Hospitality

Why payments are becoming a strategic lever for hotels - How modern payment strategies are reshaping guest experience, operations, and revenue performance.

Jan 12, 2026 • Hospitality

The AI discovery market just split three ways - ChatGPT has fallen below 50% market share for the first time, with Gemini at 27.7% and Claude at 10.3% — and the split has direct consequences for how hotels think about AI visibility.

Jun 19, 2026 • Hospitality

Morningstar expects corporate travel to recover at slower pace - Led by leisure, overall travel demand has remained resilient, supporting our long-held view that there is an ingrained human desire to travel.

Jul 3, 2023 • Travel

The ‘hotel of tomorrow’ is closer than you’d think - A number of think tanks across the globe imagine the future of hospitality and travel and collaborate on a project called the Hotel of Tomorrow.

Jul 31, 2023 • Hospitality

TikTok publishes new travel marketer playbook - The new guide is designed to assist travel-related businesses in capitalizing on the app's growing interest in vacations.

Aug 16, 2023 • Marketing