AI reshapes travel marketing - Hotel marketers face an uncertain future as search and booking habits shift under AI's influence.

Jul 21, 2025 • Hospitality

Hotel reward programs are losing their grip on guest loyalty - Hotels may need stronger value, pricing and experience strategies beyond traditional rewards.

Feb 11, 2026 • Hospitality

Booking.com strengthens outlook while accelerating AI investment - Solid travel demand continues, but platform innovation is reshaping hotel distribution dynamics.

Feb 19, 2026 • Hospitality

Airbnb says AI will change how travelers discover hotels - The company’s push toward deeply personalized search could reshape hotel visibility, guest acquisition, and platform competition in the years ahead.

May 8, 2026 • Hospitality

Google upgrades Bard to compete with ChatGPT - The company is now done playing catch-up and is looking to move well beyond the capabilities of ChatGPT.

May 11, 2023 • Marketing

Unlocking China’s post-pandemic travel landscape - Five emerging trends reshaping the Chinese travel industry which are of vital importance to Asian and Western audiences.

May 25, 2023 • Travel

Outlook strong for incentive travel sector - The number of people participating in incentive travel programs worldwide will grow by 61% in 2024, compared to 2019.

Sep 19, 2023 • Travel

Future of hospitality is human-led, tech-powered - Leading hotel brands are finding new ways to deepen ties with existing and new customers by using inventive and increasingly personalized offers.

Oct 6, 2023 • Hospitality