Global business travel buyers retreat from U.S. - Hotels brace for revenue declines as business meetings are canceled, moved Abroad, or taken online.
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Delta’s AI pricing controversy - Airline denies personalized fares as regulators, travel managers, and experts debate transparency and fairness.
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Hotels are no longer just competing with hotels - Alternative accommodation is reshaping pricing, guest expectations, and the future positioning of the global hotel industry.
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Amex reports continued surge in travel spending - Company called out "particularly robust” spending on travel and entertainment in its latest earnings release.
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OTAs pushing direct bookings - Booking.com and Expedia looking to organic marketing to reduce reliance on Google in the longer term.
Aug 16, 2023 • Hospitality
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