PwC downgrades 2025 U.S. hotel forecast - Second-quarter slowdown and macroeconomic headwinds weigh on RevPAR outlook, with modest recovery expected in the second half of the year.

Jun 12, 2025 • Hospitality

The Claude effect is coming for travel - Why AI announcements alone could pressure the margins of OTAs, GDSs, and TMCs.

Mar 3, 2026 • Hospitality

Bridging the sustainability gap in travel - How hotels and technology are turning eco-friendly intentions into actionable guest experiences.

Apr 25, 2025 • Travel

How guest feedback can shape hotel pricing strategies - How do you turn guest feedback into actionable strategies that inform your pricing and maximize revenue?.

Dec 18, 2024 • Hospitality

Entitled American tourists expect perfect, optimized vacations - Entitlement and endless optimization have turned travel into an unfun bloodsport.

Jul 26, 2023 • Travel

Deloitte's hospitality guest of the future - The future guest belongs to more specific segments, prompting businesses to tailor their offerings to meet their unique needs, desires, and priorities.

Mar 20, 2024 • Hospitality

Inside Booking.com: The untold story of a travel giant - Power plays, culture clashes, and the hidden costs of success at one of Europe’s most secretive tech empires.

May 28, 2025 • Hospitality

The new frontier of guest experience - How immersive technology is opening untapped opportunities for hotels to attract, engage, and convert travelers.

Oct 23, 2025 • Hospitality