Delta’s AI pricing controversy - Airline denies personalized fares as regulators, travel managers, and experts debate transparency and fairness.

Sep 10, 2025 • Hospitality

A lawsuit says Expedia ranks you lower when you're cheaper elsewhere - The offer strength score, Automatic Rate Match and VIP Access in your Partner Central are now part of a court case, built mostly from Expedia's own advice to hotels.

Oct 9, 2026 • Hospitality

Most downloaded travel apps worldwide in 2022 - Google Maps mobile app was the most downloaded travel app worldwide in 2022.

Jan 19, 2023 • Travel

Hotels capitalize on demand for corporate team building - Hotels are ramping up their programming to better cater to this new breed of corporate meeting.

Feb 27, 2023 • Hospitality

What is the optimal pattern of a customer journey? - While all managers should invest in customer journeys, how they think about the journey influences how they invest in it.

Apr 4, 2023 • Hospitality

Amex reports continued surge in travel spending - Company called out "particularly robust” spending on travel and entertainment in its latest earnings release.

Apr 21, 2023 • Travel

TUI expands hotel-only booking to UK and Ireland - The hotels-only booking platform provides a first look at a platform modernization expected to be rolled out over the next couple of months.

Jul 11, 2023 • Hospitality

Group size matters - CoStar Group's senior director of hospitality analytics shares some performance metrics of group-business-oriented hotels with varying meeting space.

Aug 30, 2023 • Travel