The rise of London’s £1,000-plus a night super-luxe hotels - Price is no deterrent as wealthy visitors flock to the capital for ‘experiences’ only big money can buy.

Oct 23, 2023 • Hospitality

People are tired of being talked at - Tailored messaging helps brands stand out in the crowded landscape of social media and generic email campaigns.

Jan 3, 2024 • Marketing

Shiji's 2023 Guest Experience Benchmark Report - The report navigates the evolving landscape of guest satisfaction, and analyses 5 years of data to highlight trends both regionally and globally.

Mar 12, 2024 • Hospitality

Future shaping hospitality design trends - Hotels will continue to integrate tech-forward amenities and offerings as a way to set themselves apart.

Mar 19, 2024 • Hospitality

The imperative of data-driven decision making in hospitality - The hospitality industry must heed the call for data-driven decision-making and take action to harness the vast amounts of data at its disposal.

Apr 16, 2024 • Hospitality

Cloudbeds and Cendyn partner - The integration connects Cloudbeds' property management system (PMS) to both Cendyn's CRM and digital marketing platform (DMP).

May 15, 2024 • Hospitality

Ian Schrager doubles down on technology at PUBLIC Hotel - With Stayntouch PMS and Kiosk, PUBLIC Hotel streamlines check-in and check-out, increases staff efficiency, and provides 1-minute kiosk-based check-in for guests.

Jul 10, 2024 • Hospitality

Ian Schrager doubles down on technology at PUBLIC Hotel - With Stayntouch PMS and Kiosk, PUBLIC Hotel streamlines check-in and check-out, increases staff efficiency, and provides 1-minute kiosk-based check-in for guests.

Jul 10, 2024 • Hospitality

How Amex GBT blends AI with agents - To free up human agents for more critical tasks, the world’s largest TMC is using AI to read and respond to trip requests via emails.

Aug 27, 2024 • Travel